Manage Effective Workplace Relationships
Increasingly in today’s workplace environment, individuals who participate in a team are required to deal with many different types of interpersonal behaviours, some of which are quite dysfunctional and can have a major negative impact on overall workplace relationships.
This practical workshop is designed to provide all participants with essential skills and knowledge necessary to manage both functional and dysfunctional behaviours in the workplace environment including managing upwards as well as across teams.
Key modules:
- Analysing the current status of key workplace relationships
- Identifying typical workplace issues & effective methods for dealing with these issues
- Implementing effective interpersonal communication techniques such as influencing others, giving and receiving feedback; being assertive, and managing conflict
- Effectively managing your “boss”
- Applying specific techniques to manage major difficulties to achieve positive outcomes – case studies/scenarios
Workshop dates
Schedule for: 2012 | 2013
There is no schedule for this course for the selected year. Contact us for availability or try a different year.
Investment
$395