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Alison Palmer
“The trainer was excellent and made every session enjoyable and easy to understand”
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“The trainer was excellent and made every session enjoyable and easy to understand”
Read more »Carmel Maher has deep experience in the contact centre environment having been a customer service agent, team leader, trainer, and operations manager in existing and new contact centres. Carmel focuses on training and assessment in the customer contact, frontline management and business administration qualifications. Carmel is based in Melbourne.
Read more »Helen Campling brings over 20 years of learning and development experience to her work as a Trainer. With an extensive corporate background in L&D, marketing and retail management, and in the call centre and financial services industries, Helen has in-depth practical experience that informs her training delivery. An expert in adult learning principles, motivation and [...]
Read more »Garry Adams is Owner/Director of Customer Contact Solutions. Garry has extensive experiences in leading and growing professional services businesses in Australia and in the UK and Europe. His experience includes senior management roles at leading consulting firms such as Mercer and DBM. He also has experience as an Asia-Pacific Human Resources Director for a US [...]
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