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TAE40110

Certificate IV in Training and Assessment

1. Overview

The Certificate IV in Training and Assessment is now a 5 day blended learning program comprising of an introductory webinar, pre-course tasks and reading; a highly interactive 5-day training workshop, 2 follow-up webinars and self-paced learning. There are ten (10) units of competency necessary to gain this qualification, including 7 core units and 3 electives.

To ensure participants successfully achieve all units of competency, Customer Contact Solutions has designed a stimulating and well paced training program that is delivered in three (3) key clusters:

• Cluster 1 Learning Design (DES) - 2 units
• Cluster 2 Delivery and Facilitation (DEL) – 4 units
• Cluster 3 Assessment (ASS) – 4 units

Our program format combines pre-course activities with an intensive 5 day program; post-program tele-tutorials and access to course mentors, which will ensure that you have the best possible opportunity to successfully complete this qualification in the shortest time possible.

We provide highly experienced trainers on each program and limit the numbers of participants in order to maximise learning and the completion of all assessments. Tutors are available to provide assistance outside of the scheduled times as required.

Customer Contact Solutions also offers TAE40110 as a self-paced program and provides students with the opportunity to undertake the program through RPL/RCC.  

Course Fees

Our standard fees for TAE40110 are as follows:

1. $1250 - Intensive Course enrolment (paid in one payment) OR payment plan of 3 monthly payments of $450. including morning and afternoon tea, lunch; all workbook materials and assessments, and ongoing tutorial support.
2. $1000 – Self-Paced – includes all workbook materials and assessments and one on one tutor support.
3. $1000 – Recognition of Prior Learning/Current Competencies (RPL/RCC) – includes RPL/RCC kit and TAE40110 Kit plus one on one tutor support.

2. Format of the Qualification

In order to complete the full qualification for TAE40110, participants are required to complete 10 units which comprise of 7 core units and 3 electives. Details regarding the clustering format of the 10 units now follows:

Cluster 1: Learning Design (DES) – 2 units

The learning design units address competence in both the design of learning products and the design of the learning process. These units will provide participants with the foundation skills and knowledge for designing competency based training to meet client’s needs.

You will also learn how to unpack and use training packages for different purposes as well as design, outline the content and review the effectiveness of learning programs to meet your learner’s needs and organisational requirements.

The learning outcomes incorporate the required skills and knowledge for the following units of competency:

• TAEDES401A – Design and develop learning programs
• TAEDES402A – Use training packages and accredited to meet clients needs

TAEDES401A Design and develop learning programs	This unit describes the performance outcomes, skills and knowledge required to conceptualise, design, develop and review learning programs to meet an identified need for a group of learners. The unit addresses the skills and knowledge needed to identify the parameters of a learning program, determine the design, outline the content and review its effectiveness.
TAEDES402A Use training packages and accredited courses to meet client needs	This unit describes the performance outcomes, skills and knowledge required to use training packages and accredited courses as tools to support industry, organisation and individual competency development needs.

Key Content:

1. Defining the parameters of a learning program
2. Developing key program content
3. Designing the structure of the learning program
4. Understanding the key components of a training package
5. Analysing and interpreting the qualifications framework
6. Analysing and interpreting units of competency
7. Contextualising competency units for client applications
8. Analysing and interpreting assessment guidance

This cluster is structured around various case studies and workshop activities which presents participants with a working kowledge of the use of VET in organisations. Students are also sent pre-readings in advance to familiarise themselves with terminology used and the key concepts.

Cluster 2: Delivery and Facilitation – 4 units

The delivery and facilitation units are designed to address the competence required to deliver training and facilitate learning.

They will provide participants with the key skills and knowledge to present effective and interactive training sessions, focusing on key areas such as individual learning in the workplace, group facilitation, work skills instruction and making a presentation.

With a very practical “hands on” and “how to” approach, these units are based on learning the theory behind great training and facilitation, with the delivery of a series of presentations and work place instructions to the course group by each participant. Hence, the program is structured around practical sessions which aim to develop the key competencies of participants.

This cluster is designed for both experienced trainers and trainers with limited or no experience, together with supervisors and line managers, and those individuals who would like to deliver and facilitate effective training and workplace learning sessions.

The learning outcomes incorporate the required skills and knowledge for the following units of competency:

• TAEDEL402A – Plan, organise and facilitate learning in the workplace
• TAEDEL401A – Plan, organise and deliver group-based learning
• TAEDEL301A – Provide work skill instruction
• BSBCMM401A – Make a presentation

TAEDEL402A Plan, organise and facilitate learning in the workplace	This unit describes the performance outcomes, skills and knowledge required to plan, organise and facilitate learning for individuals within a workplace.
TAEDEL401A Plan, organise and deliver group based learning	This unit describes the performance outcomes, skills and knowledge required to plan, organise and deliver training for individuals within a group.
TAEDEL301A Provide work skill instruction	This unit describes the performance outcomes, skills and knowledge required to conduct individual and group instruction and demonstrate work skills, using existing learning resources in a safe and comfortable learning environment.
BSBCMM401A Make a presentation	This unit covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience.

Key Content:

1. How to establish an effective work environment for learning
2. Developing and implementing work based learning pathways
3. Establishing and maintaining the learning-facilitation relationship
4. Preparing session plans and resources for delivery
5. Planning and organising group based delivery strategies
6. Selecting and using appropriate training strategies and support materials
7. Delivering and facilitating training sessions
8. Organising instruction and demonstration
9. Checking and reviewing training performance and finalising documentation
10. Preparing, delivering and reviewing presentations and evaluating the effectiveness of training sessions

This cluster is the core of TAE40110 and provides participants with the essential skills and knowledge to plan and prepare training sessions and presentations and then effectively deliver and review the delivery and facilitation of such sessions and presentations.

Cluster 3: Assessment (ASS) – 4 units

This cluster provides participants with the essential skills and knowledge to confidently plan, organise, conduct and validate assessment processes.

The learning outcomes incorporate the required skills and knowledge for the following units of competency:

• TAEASS401A – Plan assessment activities and processes
• TAEASS301A – Contribute to assessment
• TAEASS402A – Assess competence
• TAEASS403A – Participate in assessment validation

TAEASS401A Plan assessment activities and processes	This unit describes the performance outcomes, skills and knowledge required to plan and organise the assessment process, including recognition of prior learning (RPL) in a competency based assessment system. It also includes the development of simple assessment instruments.
TAEASS301A Contribute to assessment	This unit describes the performance outcomes, skills and knowledge required to contribute to the assessment process.
TAEASS402A Assess competence	This unit describes the performance outcomes, skills and knowledge required to assess the competence of a candidate.
TAEASS403A Participate in assessment validation	This unit describes the performance outcomes, skills and knowledge required to participate in an assessment validation process.

Key Content:

1. Determine an assessment approach and prepare the assessment plan
2. Develop assessment instruments
3. Clarify roles and responsibilities in the assessment  process and confirm organisation arrangement of evidence gathering
4. Collect quality evidence in accordance with the assessment plan
5. Make, record and report the assessment decision
6. Review the assessment process
7. Prepare and contribute to the validation process

3. Recognition of prior learning and experience

Any relevant courses and experience will be matched against all of the elements of competency and performance criteria for each unit, and credit given for those elements and standards already achieved. Evidence of competency can be certificates, examples of work, statements from employers/managers or verbal explanations. Recognition of prior learning for the full course will be subject to a fee of $1000.

4. Assessment

To demonstrate your competence in each of the above areas in the TAE40110 program you will be expected to complete assessment activities in the form of workshop activities or individual projects throughout the program.

In order to be awarded a TAE40110 Certificate IV in Training and Assessment you will need to have completed all the required assessment activities and have been marked competent in all 10 units of competency. Competence means having the skills and knowledge to correctly carry out a task, skill or function to the required standard and apply the required skills and knowledge within a workplace context.

Your trainer will provide support and further details regarding the entire assessment process. The requirements for successfully achieving competency in each of the units of competency are listed below:

Cluster	Unit Codes	Evidence of Competency to Include
Learning Design	TAEDES401A TAEDES402A	Design, develop and review learning programs within the VET context. Prepare and develop a minimum of two learning programs Analyse a training package to examine its component parts, identify relevant units of competency and contextualise those to meet a specific client need. Demonstrate a minimum of two examples of analysing training specifications including at least one training package. Preparation of two learning programs of differentiated design, context and learner needs. At least one program to be based on competency standards or accredited courses.
Delivery & Facilitation	TAEDEL402A TAEDEL401A TAEDEL301A BSBCMM401A	Prepare and facilitate work based learning. Provide evidence of two examples of developing work based learning pathways. Provide a minimum of two examples of a learning facilitation relationship being conducted. Facilitate group based learning by preparing and delivering a series of training sessions including at least two consecutive sessions, one of which is substantive and follows one of the learning program designs.Identify and respond to diversity and individual needs. Access and use documented resources and support personnel to guide inclusive practices. Carry out a minimum of 3 training sessions involving demonstrating and instructing particular work skills of different groups with each session addressing different learning objectives and a range of techniques and effective communication skills appropriate to the audience. Prepare, deliver and evaluate the effectiveness of at least two presentations. Knowledge of the principles of effective communication.
Assessment	TAEASS401A TAEASS301A TAEASS402A TAEASS403A	Plan and organise the assessment process on at least two occasions.Collect evidence that demonstrates documented assessment plans, a range of assessment events, catering for a number of candidates, different competency standards, an RPL assessment, contextualisation of competency standards and assessment tools, incorporation of reasonable adjustment strategies, development of simple assessment instruments and organisational arrangements.Evidence of the ability to carry out a minimum of three evidence gathering activities, with different candidates for each activity; present documentation of the evidence in a clear and concise manner, present document feedback from others involved in the assessment.Evidence of the ability to assess competence of a number of candidates within the VET context against different units of competency following the relevant assessment plan.Assess at least one candidate for RPL. Consider reasonable adjustment and the reasons for decisions in at least one assessment.Cover an entire unit of competency and show the application of different assessment methods and tools involving a range of assessment activities and events. Actively participate in two assessment validation sessions or meetings which address the critical aspects of validation using different validation approaches and activities including legal and ethical responsibilities. Evidence of communications, documentation, liaison, contribution and recording of feedback is to be provided.

5. Further Information

Take the first step toward a successful training career today. Contact Customer Contact Solutions on 1 300 735 799 for more details and to discuss how the Certificate IV in Training and Assessment can work for you.

Subjects and Schedule

Schedule for: 2012 | 2013

Investment

$1250

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