What’s New
Meet our business support team
Customer Contact Solutions welcomes our new business support team: Tess O’Hagan joined CCS in March 2011 as Office Manager/Training Coordinator to establish our new office in Frenchs Forest. Tess has a strong background in hospitality and event management. Tess coordinates all training delivery, liasing with clients, trainers and students. Tess has an Advanced Diploma in Event Management. Tess [...]
Read more »CCS Expands Training Team
Customer Contact Solutions is pleased to welcome two new trainers to our expert training team. Helen Campling bring over 20 years of learning and development experience to her work as a Trainer. With an extensive corporate background in L&D, marketing and retail management, and in the call centre and financial services industries, Helen has in-depth [...]
Read more »Customer Contact Solutions relocates office to Sydney
Customer Contact Solutions is moving its office to Sydney this weekend. Our Brisbane office will be closed from Thursday 24th February and our office in Sydney will open on Tuesday 8th March. Our new office address is Suite 2.06, 10 Tilley Lane, Frenchs Forest NSW 2086 Postal address is PO Box 6038, Frenchs Forest NSW 2086 [...]
Read more »Customer Contact Solutions awarded Approved Provider status in NSW Training Market
Customer Contact Solutions has been awarded Approved Provider status in the NSW Training Market for 2011-2012. CCS has been approved to provide 200 funded Traineeships in 2011 under the NSW Apprenticeship & Traineeship Training Program. We can provide Traineeships in the following program: Customer Contact (Certificate III, IV) Retail (Certificate II, III) Retail Management (Certificate [...]
Read more »Customer Contact Solutions now has access to User Choice funding in Queensland
Customer Contact Solutions has been awarded Approved Provider status for the Queensland User Choice funding program for 2010-2015. We have received funding approval for our Certificate IV programs in Business, Business Administration, Customer Contact and Frontline Management.
Read more »New TAE40110 Certificate IV in Training and Assessment
We are pleased to announce the new TAE40110 Certificate IV in Training and Assessment which will supersede the old TAA40104 Certificate IV in Training and Assessment. If you currently hold a TAA40104 Certificate IV in Training and Assessment, we are offering an upgrade to the new TAE40110 for only $250! To take advantage of this [...]
Read more »CCS welcomes it’s new Associate Trainers!
Customer Contact Solutions is excited to welcome Patricia Habner, Sarah Yip and Troy Quaife to our team as Associate Trainers!
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