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  • Darren Minehan

    “… courses are relevant and in touch with today’s business demands and customer expectations”

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Calendar

Skills Development Workshops

Schedule for: 2010 | 2011

Achieving Work Life Balance
    No schedule set yet, contact us for information
Call Coaching For Results
  • 12 May, 2010
Effective Complaint Management
  • 25 Aug, 2010
Lead & Develop Effective Teams
  • 18 Nov, 2010
Manage Effective Workplace Relationships
  • 18 Aug, 2010
Manage Projects
  • 26 May, 2010
Manage Work Priorities
  • 17 Mar, 2010
Performance Management Of Individuals & Teams
  • 28 May, 2010
  • 09 Nov, 2010
Presentation Skills
  • 17 Jun, 2010
Real-time Performance Management (RTPM) for Team Leaders
  • 30 Mar, 2010
Team Leaders Essential Skills
  • 07 - 08 Oct, 2010 (2 days)
Telephone Techniques
  • 11 May, 2010
  • 14 Sep, 2010
Train the Trainer
  • 15 - 16 Apr, 2010 (2 days)
  • 29 - 30 Jul, 2010 (2 days)
  • 11 - 12 Nov, 2010 (2 days)

Nationally Recognised Training Schedules

  • Certificate III In Customer Contact
  • Certificate IV In Customer Contact
  • Certificate IV in Frontline Management
  • Certificate IV in Business
  • Certificate IV in Business (Frontline Management)
  • Certificate IV in Training and Assessment
  • Certificate IV in Training and Assessment - UPGRADE
  • ATA Diploma Of Customer Contact
  • Diploma of Management
  • Advanced Diploma Of Customer Contact Management

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