New TAE40110 Certificate IV in Training and Assessment

We are pleased to announce the new TAE40110 Certificate IV in Training and Assessment which will supersede the old TAA40104 Certificate IV in Training and Assessment. If you currently hold a TAA40104 Certificate IV in Training and Assessment, we are offering an upgrade to the new TAE40110 for only $250! To take advantage of this [...]

“Customer and Employee Satisfaction”

“Taking an organization from good to great customer service ultimately depends on the people who provide that service. Enthusiam… only happens through a “culture of commitment,” where frontline people reflect to the outside the intense pride and ownership they are experiencing on the inside…”

Vicki Stableford

“Overall, I found them to be very professional and an easy business to deal with”

CCS welcomes it’s new Associate Trainers!

Customer Contact Solutions is excited to welcome Patricia Habner, Sarah Yip and Troy Quaife to our team as Associate Trainers!

Patricia Stewart

Associate Trainer

Troy Quaife

Associate Trainer

Catherine Monga

“Their industry experience and networking activity allowed us to hear about real-life scenarios that has and still does assist me in my workplace today.”