Most recently

• Lucy BuzacottAdministration Assistant
• "Customer and Employee Satisfaction""Taking an organization from good to great customer service ultimately depends on the people who provide that service. Enthusiam... only happens through a "culture of commitment," where frontline people reflect to the outside the intense pride and ownership they are experiencing on the inside..."
• Release of 2010 CalendarsWe are happy to announce the release of our 2010 Calendars!
• Vicki Stableford"Overall, I found them to be very professional and an easy business to deal with"
• CCS welcomes it's new Associate Trainers!Customer Contact Solutions is excited to welcome Patricia Habner, Sarah Yip and Troy Quaife to our team as Associate Trainers!

Customer Contact Solutions is recognised as one of Australia’s leading consulting and training organisations. We specialise in both management and marketing training and consulting with a particular focus on:

• customer service strategies
• management and people development
• customised training programs
• contact centre design and re-engineering
• customer research

Our cost effective strategies are designed to achieve increased business performance and individual performance improvement. We are passionate about delivering “simply the best customer contact solutions”.